Frequently Asked Questions
12Rewards points are points that each member earn when they make deposit and wagering on selected games. Member can use the rewards point to enjoy more benefits such as Free Bets exchange or merchandiser that you wish to get with designated amount of points for exchanged.
All registered member for all VIP level will automatically generate 12Rewards Points when they start making deposit and wagering. You can earn your reward points in following ways:
  • 1. Make a Deposit to your account
  • 2. Wager on selected products/games
  • 3. VIP Updgrade, reward points will be given when your VIP tier get upgraded
Accumulate Deposit Amount - Instantly once you made fresh deposit (30min)
Valid Turnover - Daily
VIP Upgrade - Once VIP Tier upgraded, rewards points will be release
Please check 12Store.
You may go to our 12Store and search for the available items for redemption. Choose your desired item and submit your redemption request.
It depends on your address and stock availability, we will process immediately as soon as members address is verified
You need to earn enough points to purchare your desired items.
12Rewards points are not transferable.
All items are strictly redeem by 12Rewards points ONLY.
Yes. Free bets have 1 time Turnover requirement, however Free spins don't have any Turnover requirement.
No. Only eligible stake or Valid Turnover will be given rewards points. For instance, Tie bets/void/draw/cancel bets are NOT considered as eligible bets/ valid turnover.
12Rewards points do not expire as long as you have at least one (1) deposit within last 18 months.
You will be automatically become 12Rewards member after you registered as member of 12BET.